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Terms & Conditions

Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use the www.amoretpsyche.co.uk online shop.
The below terms and conditions (“the terms”) apply and to any purchases through the online shop.

These Terms apply between you and Amor et Psyché (“Amor et Psyché” or “us” or “we”).

Please address any questions, queries or concerns regarding these terms or our website to the contacts as listed in our contact us page.

 

Eligibility

To purchase product(s) on the online shop you must:

register to use the online shop; and
be the holder of a valid debit/credit card.

You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us immediately by contacting us through the contacts listed in our contact us page. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

 

You may only purchase product(s):

Available for sale and details of which appear on the online shop; and
For delivery to England, Wales, Scotland and Northern Ireland.
For personal use, either by yourself or by your intended recipient(s) of the product(s).

Amor et Psyché reserves the right to decline any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by Amor et Psyché.

Details of the product(s) available for purchase (including their price) are set out on the online shop. Amor et Psyché takes all reasonable care to ensure that all details, descriptions and prices of product(s) appearing on the online shop are correct at the time when the relevant information is placed onto the online shop. Although every effort is made to keep the online shop as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.

VAT is not charged on all prices indicated for product(s) available via the online shop and are exclusive of delivery charges where applicable. The total cost of your order is the price of the product(s) ordered and delivery charges as set out in your shopping basket on the online shop.

 

Ordering

Once you have selected the product(s) you wish to order, click on the “Checkout” button at the end of the checkout process.
Once you have clicked on the “Checkout” button we obtain an authorisation from your Credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorisation. This is a normal process with the banks. If your credit card should not give an authorisation, your order will not be processed further.
We will email you to confirm your product order has been received.
We will email you again to confirm that the product(s) you have ordered are being shipped to you.
A contract of sale for the product(s) you have ordered is concluded between you and Amor et Psyché only upon those product(s) being shipped to you.

We will retain the legal ownership of the product(s) until full payment has been made by you and such payment has been received by us. Legal ownership of the product(s) will immediately revert to us if we refund any such payment to you.

 

Delivery

We will deliver the product(s) in accordance with the delivery option selected by you during the order process.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

Amor et Psyché does not accept any liability whatsoever for delayed delivery caused by any third party. All risk in the product(s) will pass to you upon delivery. Upon delivery of the product(s) to you, we will also provide you with sufficient details to enable you to:

exercise your right of cancellation; and
address any intended cancellation or complaints to the correct place of business.

 

Cancelling the contract and returns

If you are unhappy with your purchase and would like a refund or exchange then please send the product(s) back unused, in its original packaging with your order number clearly visible as proof of purchase and a note explaining your reason(s) for returning or instructions on exchange.

We apologise, but our perfume cannot be refunded or exchanged due to hygiene and safety reasons, unless it has been damaged in the post – in this case please contact us by email to advise of the problem before returning all damaged packaging and product(s).

 

General

We reserve the right to change these Terms at any time. It is your responsibility to check regularly to determine whether the Terms have been changed. Your continued use of the online shop constitutes your agreement to all such Terms. If we should change these Terms, your order will be subject to the Terms at the date and time of you placing your order.

If any part of the Terms is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Terms and the remaining provisions of the Terms shall remain in full force and effect.
Your use of the online shop and any dispute arising out of such use of the online shop is subject to the laws of England. Any dispute relating to the Terms shall be settled by the English courts.

Never leave burning candles unattended and burn candles on a secure, level, heat-resistant surface well away from flammable items. Amor et Psyché will not be held liable for any loss or damage caused by the use of our candles.

Although our candles and perfumes smell delicious they are not for consumption.